RenukasCloudKithcen :: Privacy Policy

This website ("https://renukascloudkitchen.com/") is operated by Renuka's Cloud Kitchen. This privacy policy applies only to information collected through this website and does not apply to information collected offline or via other communication channels.

Security of Your Information

At Renuka's Cloud Kitchen, we are committed to protecting your personal information. All personal details and online payment transactions are processed through secure servers using modern encryption technologies. Our website uses Secure Sockets Layer (SSL) encryption to protect sensitive information like names, addresses, and payment details during data transmission.

We implement appropriate administrative, physical, and technical safeguards to protect your data, including limiting access to secure servers, using password protection protocols, and maintaining up-to-date electronic security systems. Please note that emails sent to us are not encrypted, and we recommend not including sensitive personal or payment information in email correspondence.

Our Privacy Commitment

To offer high-quality products and services such as snacks, pickles, sweets, and catering, we collect information from your interactions with our website and services. We value your privacy and have implemented practices to handle your information in a secure and responsible way.

We encourage you to review this privacy policy regularly, as it may change over time to reflect updates to our website, services, or technology.

Information We Collect

You can browse our website without sharing personal information. However, certain services or features may require that you provide details. If you choose not to, you may not have access to all offerings or functionality.

We may collect:

• Name

• Contact Information, including phone number and email

• Address & Demographic Information, such as city, postcode, preferences, and interests

• Order History and interactions related to our products and services

Our systems may also automatically gather non-personal information such as:

• IP Address and Browser Info

• Device Type and General Location

• Pages Visited and Usage Patterns

This helps us improve our website, customize user experience, and optimize product offerings.

How We Use Your Information

We use your personal data to better serve you and enhance your experience. Specifically, we use it for:

• Internal record keeping

• Improving our services and website

• Sending promotional emails about new snacks, sweets, offers, or seasonal menus

• Contacting you for market research or feedback

• Providing updates about your catering orders or delivery status

• Personalizing your experience on our platform

Sharing of Your Information

We do not sell or rent your personal information to third parties.

However, we may share relevant details with:

• Delivery personnel

• Catering staff

• Payment gateway providers

• Marketing or research support partners (if any)

All such parties are contractually bound to protect your data and use it solely for fulfilling their service roles for Renuka’s Cloud Kitchen.

Use of Cookies

Our website may use cookies to enhance your browsing experience. These small files help us understand visitor preferences, track usage patterns, and remember you on future visits. You can choose to disable cookies through your browser settings, though this may affect some functionalities of the site.

Policy Updates

We may update this privacy policy as needed. All changes will be reflected on this page, and we encourage you to check periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this privacy policy or your personal data, you can reach out to us:

Email: support@renukascloudkitchen.com
Phone: +91-8897194823